Trusted IT is the North West’s leading Microsoft Dynamics and business IT support provider. Our team work closely with you to resolve IT problems making your business more efficient and profitable.

IT SUPPORT FOR YOUR BUSINESS

Trusted IT has been providing IT support to business (including start-ups and SMEs) since 2003. Our experienced in-house team offers support for a wide array of sectors. If your business relies on IT to perform then we will provide peace of mind.

We offer a fully managed service, or for ad-hoc clients, our team work closely with you to resolve IT problems making your business more efficient and profitable.

We offer-

  • Dedicated support for your business
  • Tailor made solutions
  • Complete managed systems
  • Network monitoring
  • Remote & on-site support
  • Managed backup
  • Fixed monthly cost

OUR IT SUPPORT SERVICES

We offer a fully managed service, constantly monitoring your IT infrastructure,
providing invisible and seamless support to keep your business at its most efficient at all times.

Managed IT

You’re great at what you do, so don’t let dealing with IT hassles get in the way. Improve the performance of your business and save valuable time and money with a fully managed IT solution from our team of experts.

Cyber security

The cyber landscape is constantly evolving, with more complex and sophisticated events appearing on an almost daily basis. Attacks are happening at a greater rate than ever before, posing an enormous threat to organisations of all sizes. 

Cloud

Cloud Computing has revolutionised the way people work. Gone are the days when getting things done meant working at a desk in the office – today, we can whizz through our to-do lists from anywhere at any time, and it’s all thanks to the Cloud.

Connectivity

Connections are everything in business.  Ensure your company is connected at all times and running smoothly, wherever you may be, with Connectivity services from Trusted IT.

OUR AMAZING CUSTOMERS

CUSTOMER TESTIMONIALS

HOW WE CAN HELP YOUR BUSINESS

The client

How we helped

Cloud

Managed IT

Cyber Security

The challenge

Style Matters provide bespoke upholstery, furniture, seating and interiors to residential and commercial clients. Based in rural Cheshire, the company had been experiencing sub-par connectivity as a result of utilising multiple residential-style internet connections installed by a previous supplier. Having joined Trusted IT as a manged service client, Style Matters asked us to deliver an improved solution to increase upload and download speed as well as providing bandwidth to support a growing user base, connect remote sites and ensure the functionality of a hosted telephone SIP solution to help reduce costs and facilitate more remote working.

The results

We worked directly with Openreach over the course of several months to ensure that the solution specified and delivered provided the necessary speed and reliability.

Installation was carried out by Openreach, with Trusted IT acting as the liaison throughout. This commercial solution includes a range of reliability features including a 4-hour service level agreement on any downtime.

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OUR IT SUPPORT KPIs speak for themselves

55 mins

Average Resolution
Time

98.76%

Customer
Satisfaction

99.19%

Incidents Closed
Within SLA

98.76%

Customer
Satisfaction

55 mins

Average Resolution
Time

OUR EXPERT IT PARTNERS