Pro-Active IT Support
Small Business IT Support – The Problem
When you run a small business with between 5 and 50 computers, you need IT support, but quite often there is not the budget in place for a full time IT engineer.
Often this missing technical skill comes from an in-house employee who wears the IT support hat as well as doing their day to day job. Or the support comes in the form of a phone call to a guy that can help.
All of the above leads to a wait-until-it-breaks mentality whereby you only call upon help when required. This in the industry is called “break fix IT support”.
As no one takes fulltime ownership of the IT systems, they often become in a fragile state of repair, or even worse critically exposed to full scale downtime and data loss.
This can cause your business unnecessary lost revenue due to downtime and what we call the ‘Chinese water torture’ of the day to day IT issues affecting working performance.
If this sounds like your Business IT, please give us a call to arrange a free IT-Audit – 01663 732775
”Dealing with unexpected downtime can leave you with lost revenue, disappointed customers and unwelcome repair bills.”
Small Business IT Support – The Solution
The above scenario is very typical of the situation we find lots of small business IT systems in.
However it doesn’t have to be like this, by simply changing your approach from a reactive to a pro-active one you can concentrate on what you do best…running your business.
We have helped lots of small businesses break away from the break fix cycle.
With our pro-active support contract we get your IT systems running correctly and then keep them running correctly.
By performing weekly pre-emptive schedule maintenance on both your desktops and servers, coupled with state-of-the-art monitoring of both hardware and software, we are alerted to and fix many issues before you are even aware that there was a problem.
We are so confident in our approach that we offer ‘unlimited IT support’, this includes onsite visits, remote and telephone support.
Features and benifits of Pro-Active IT Support Contract
- Unlimited IT support – onsite, telephone or remote
- Guaranteed response times – peace of mind
- Pro-active monitoring – means we fix problems before they occur
- A fixed monthly cost – no surprises and easy budgeting
- Automated software updating patching – keeping you secure
- IT support helpdesk – access to a technical expert when you need it
Call our office to arrange a free IT-Audit – 01663 732775
Or book via email – here