Ad Hoc IT Support

Ad-Hoc IT Support

Ad-hoc IT support from Trusted IT is dependable, efficient and cost-effective. We respond to hundreds of computing and network issues each year, and have built up a reputation for affordable reliability.

Our experienced IT engineers can provide support on an unlimited pro-active basis or through ad-hoc call outs. We are flexible in our approach to IT support, and will always advise you of the system which will be most cost-effective for you – we believe in growing with our clients and offering the service which is best suited to them. If you have a pressing IT support need, or if you would like to discuss the services we offer, feel free to call us on 01663 732 775 or get in touch via our contact form.

We are able to quickly react to a number of technical issues and our experienced, mobile team can get your business back up and running.

Ad Hoc IT Support: Features and Benefits

Widespread, Mobile Team: On any given day we have engineers located across the High Peak and Greater Manchester area ,specifically in place to deal with ad hoc support issues. This means that a Trusted IT engineer can be with you within a very short time frame, and your business experiences the minimum disruption possible.

Wide-Ranging Experience: Trusted IT engineers are experienced in dealing with a wide range of hardware and software including desktop and laptop computers, servers, network infrastructure, peripherals (such as screens, projectors and external hard drives).

Fully Accredited: Our IT professionals are accredited by some of the world’s leading companies – including Microsoft, Cisco, Dell, ESET and Draytek – meaning you can be sure they will get it right first time with any call outs.

Commercial Awareness: Our senior technicians have worked with businesses at all stages of their life-spans – including start-ups, SMEs and internationally active offices with multiple networks, off-site backups and emergency power solutions. We can talk you through the best solutions available to you, and plan for future growth.

Ad Hoc IT Support: Services

Repairs and Fixes: It is common that the first meeting we have with a client is when something has gone wrong with their systems at a critical time. In many instances, these organisations choose to join our pro-active support program, but in the meantime, our senior technicians are hugely experienced in on-site repairs and troubleshooting.

New Installations and Set Up: We have worked on an ad-hoc basis for several clients to complete large scale installations of IT systems in to new offices. This often includes moving equipment from previous locations with minimal disruption. We have recently moved an entire 150-station office business from one office to another in the space of a weekend, providing no disruption to employees or the company’s business activities.

Second Opinions and Advice: We’re happy to give you a second opinion on any of your IT needs – from expansion plans to cost-saving, and from new purchases to upgrades and repairs. In addition, we are often called to give a recommendation about how to solve a particular recurring problem (such as slow boot times on machines, failed backups, and ineffective or intermittent wi-fi connections).

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I’m Relocating My Office – What Does This Mean for IT? – potential blog post.

Ad Hoc IT Support Case Studies